Job Interview Advice You May Not Have Heard Before

Job Interview Advice You May Not Have Heard BeforeJob Interview Advice You May Not Have Heard BeforeWhen it comes to acing a job interview and job interview advice, you may be convinced that you already know everything you need to know.But, just because youre familiar with the nuts and bolts doesnt mean theres zero room left for improvement in your interview skills. There are some different tips and tactics that are lesser-known- yet just as beneficial.Like what, exactly?Here are five pieces of job interview advice you should know, but might notlage have heard before1. Research your interviewer.You know that you need to research the company ahead of your interview. But, beyond familiarizing yourself with its mission, values, culture, and recent happenings, its also wise to look into the people youll actually be interviewing with.Chances are, you have their positions or names (or both)- meaning youre equipped with what you need to do some digging on LinkedIn and other social media sit es.Why is this important? Getting to know the interviewers a little better will not only make you more comfortable, but it will also make it easier for you to strike up small talk about anything you have in common- whether its a shared alma mater or the fact that you both own rescue dogs.2. Assemble a survival kit.Oftentimes job interviews can feel like one of those dreaded what can go wrong, will go wrong scenarios. However, not many people talk about how you can deal when you spill coffee down your shirt or theres only metered parking available and you dont have any change.This is why its a good idea to assemble a survival kit ahead of your interview- so that you can be prepared for any curve balls that come your way.Exactly what you want to include can vary based on your unique circumstances (such as whether its a remote or in-person interview, for example), but Michelle Goodman suggests some of the following in her article for ABC NewsBottled water and a snack (theres nothing wo rse than having your stomach growl loudly right before you head into your interview)Breath mints, deodorant, a stain stick, a spare shirt, and any other grooming items you think you might needPen and notepad to take notesExtra business cards and copies of important documents- including your resume, reference list, and any presentations you need to giveHave those things at the ready, and you can rest easy with the knowledge that youre prepared for anything3. Start strong.Theres a lot of emphasis placed on how you conclude your interview. And, thats for good reason- you want to end on a high note and leave a lasting, good impression. But, few people talk about how you begin an interview. As it turns out, that might matter more.Some statistics state that bosses know within 90 seconds of an interview if theyll hire someone. On the slightly less extreme side, a majority of hiring managers state that they make a decision about a candidate within 5 to 15 minutes of the interview beginning. So, while you might have a little more time than a minute and a half to be impressive, its still important that you maximize that early portion of your interview.Start with an engaging story or make sure that you play up your fruchtwein relevant skills and qualifications early on. When it comes to interviewing, you dont want to bury the lead.4. Remember your body language.Its easy to focus solely on the words you use to answer interview questions, but its important that you remember that your nonverbal cues often say more than your words.Of course, you dont want to be chewing your nails or fidgeting in your seat. However, theres another nonverbal cue that people tend to lose sight of (pun intended) when theyre nervous eye contact.Maintaining eye contact will help you connect to that employer, while also portraying your confidence. No, you dont need to lock eyes and engage in a staring contest. But, make sure that youre making adequate eye contact during your interview- and not looki ng down or shifting your glance all around the room.5. Prepare questions (and not just answers).Youve rehearsed your very best answers to common interview questions, yet in the process, you neglected to prepare for the last question that interviewers use Do you have any questions for me?In buchen to appear engaged in the hiring process, you want to have some well-informed and thoughtful questions to ask your interviewer. Unfortunately, those are tough to think of on the spot.So, make sure that you dont just show up to the interview armed and ready with answers- have some questions in your back pocket too.Think you know everything you need to know to ace an interview? Think again. While you might have the basics already covered, make sure you also implement these five lesser-known tips to increase your chances of landing the job.Know someone looking for a job? Refer a friend to with this link- youll get a month free service and theyll get 30% off

Getting to Know Generation Y Employees

Getting to Know Generation Y EmployeesGetting to Know Generation Y EmployeesThe Generation Ycadre of young adults now joining the workforce is often painted as over-parented, pampered, and coddled. Granted, some members of the Gen Y workforce have a difficult time adjusting to employment, but others bring skills that should be emulated. Not all Gen Y employees are the same, and it is a mistake to paint them all with the same brush. The Downside ofthe Gen Y Employee They perceive themselves as the smartest and the best.Even though they achieved a GPA of 3.0 in their less than rigorous degree programs, Mom and Dad lauded them as super smart and forgave the academic grade.Gen Y workers think they are good at everything and everything should come easily. This belief created children who werent prepared for a rigorous college program. Many students arrived unprepared with the appropriate background for degree programs that employers need.This created a plethora of young adults now gra duating with urban planning, gender and ethnic studies, humanities, arts and sciences, and psychology degrees. Meanwhile, theres a dearth of students with computer science, science, healthcare, and math skills. They feel entitled to a lot of money, quick promotions, and only positive reinforcement. How many applications from graduating, potential workers have you seen who actually had real jobs? While many have jobs or internships listed on their resumes, think about what happened during all those semesters when nothing was going on. How many potential internships were not pursued? However much voluntary campus and civic work could have been undertaken but wasnt? If questioned, many will say that college is their last real chance to have fun before becoming an adult and being weighed down with responsibilities. On the other hand, the college years should be a year-round, year after year, learning opportunity- and one in which students try different things in order to discover their passion. This generation was tethered to their parents by cell phones, text messages, and constant oversight.Gen Y is not the first generation of children who were not set free by their parents in the morning and told to come home when the streetlights came on. And while we live in a more dangerous world than one or two generations ago, being untethered is a chance to learn responsibility.This creates a scenario in which managers are expected to give daily feedback and praise within a workplace structure. The Upside of the Gen Y Employee Gen Y is very tech-savvy. BecauseGen Y grew up with technology, they can perform their jobs better. Armed with smartphones, laptops, and other gadgets, this generation is plugged in 24/7 and can work from anywhere. They like to communicate through email, text messaging, and whatever new social media platform (i.e., Twitter, Instagram) friends and colleagues are using.They are family-oriented.The fast-track lifestyle has lost much of its appeal for this Gen Y. The members of this generation are willing to trade high pay for fewer billable hours,flexible schedules,and a better work/life balance. They still get the job done, theyre just more satisfied overall because their life is not ruled by work They are achievement-oriented.Nurtured and pampered by parents who didnt want to make the mistakes of the previous generation, Gen Ys are confident and have high expectations of their employers. They arent afraid to question authority and want meaningful work.Gen Y is all about the team. While growing up, most Gen Y boys and girls participated in team sports, and were active participants in various group activities, whether it was soccer or ballet. Because of this, they are comfortable with- and value- teamwork and seek the eingabe and affirmation of others. They are the true no-person-left-behind generation, always showing loyal and committed. They truly want to be included and involved at work. The Gen Y worker likes to job-hop. A potential downside of the Gen Y worker is that it is not uncommon for them to stay with a firm for only two or three years before moving on to a position they think is better. But, dont discount this as a negative. These young employees bring with them a variety of experiences from multiple jobs and companies. They have been exposed to different cultures and tend to get along with people from all backgrounds.

These are the 8 friends you need to be happy in life

These are the 8 friends you need to be happy in lifeThese are the 8 friends you need to be happy in lifeDo your friends sometimes disappoint you? Ever feel like there is something missing in your relationships? Youre bedrngnis alone.Tom Rath and the Gallup organization discovered something interesting the vast majority of the time, no one pal offers you everything you need from your relationships.Some of your friends are great listeners but theyre not always there when you need them. Others are intensely loyal but just not that great at helping you out of a jam. And so on.We get different things from different friends. And sometimes even with a sizable group youre still not getting all the things you want in order to feel truly supported in life. Kinda like how to be healthy you need the four different food groups - you cant just eat cookies for every meal.Friendship is a pretty vague word. You generally dont even know everything you want from your relationships to feel whole - you just knowsomethingsmissing. Theres a gap.So Rath and Gallup got to work. They surveyed over a thousand people to find out what the types of vital friends were - someone who if they vanished, your life satisfaction would noticeably decrease.What did these types of friends offer? How do they round out your life? What are those things we all want from a group of friends to feel truly fulfilled?Rath breaks down the results of their research inVital Friends The People You Cant Afford to Live Without.It turns out there are 8 types of vital friends. Many of us dont have all of them in our squad, and thats why we often feel disappointed or like were not getting everything we need. (You have to collectallthe different Pokemon to win at the game called life.)So lets break down the 8 and get the basics on what they are, learn where you might meet the ones that are missing, and find out how to strengthen your relationships with the ones you already have. Well also look at what you should do t o be better at the role whichyouplay in the lives of others.Okay, time to get friendly1) The BuilderJust because youre not in Little League anymora doesnt mean you dont need a coach. Someone who motivates you and encourages you to take it to the next level. That supportive friend who believes in your potential and wont let you rest on your laurels.FromVital Friends The People You Cant Afford to Live WithoutBuilders are great motivators, always pushing you toward the finish line. They continually invest in your development and genuinely want you to succeed - even if it means they have to go out on a limb for you. Builders are generous with their time as they help you see your strengths and use them productively. When you want to think about how you can do more of what you already do well, talk to a Builder. Much like the best coaches and managers, these are the friends who lead you to achieve more each day.Lacking a Builder in your life?We all need that part who nudges you to be all that you can be. Start asking more people for advice, then vet based on who gives solid answers and supports you. Who checks in with you a week later to see how things are progressing?Thatsyour new Builder.Want to make the Builder you have better?Tell them your goals and what youre struggling with. Tell them you appreciate their support and give them permission to nag you if you slack.What if youre a Builder? How can you be more helpful to your friends?Pay attention to what theyre up to and offer help. Check in with them if goals they said were important do a vanishing act. Some people need a supportive voice in order to follow through.My friendJodieis a Builderpar excellence. I tend to only do things that interest or excite me. So my life can get a little unbalanced. (That is a tsunami-sized understatement, by the way.) When I neglect things that,oh, keep me breathing or make life worth living, Jodie offers reminders, support and then nags me relentlessly. So I always do what she saysEventually.(To learn more about the science of a successful life, check out my new bookhere.)Builders motivate you and keep you going. Who sings your praises to others?2) The ChampionWe all need a friend who isnt afraid to break out the pom-poms and play cheerleader. Somebody who roots for you and describes you to others in a way that makes you blush.FromVital Friends The People You Cant Afford to Live WithoutChampions stand up for you and what you believe in. They are the friends who sing your praises. Every day, this makes a difference in your life. Not only do they praise you in your presence, a Champion also has your back - and will stand up for you when youre not around. They accept you for the part you are, even in the face of resistance. Champions are loyal friends with whom you can share things in confidence. They have a low tolerance for dishonesty. You can count on them to accept what you say, without judging, even when others do not. Champions are your best advocates . When you succeed, they are proud of you, and they share it with others. Champions thrive on your accomplishments and happiness.Need a Champion in your life?Look for the people who are always praising others. Theyre usually very humble and kind. So say hi.Want to help your Champion help you?Regularly keep them abreast of what youve been doing and what your goals are. And dont forget to thank them when their help pays off. Champions live for that.If youre a Champion, how can you improve?Ask your friends what theyve been up to and how you can help. Think about different ways you can promote them. Maybe youve spread the word about their great work at the office - but have you ever complimented them in front of their spouse?Luckily, I haveAndy. Andy says things about me to other people that would make me want to meet me if I didnt already know myself. And he does this for all his friends. I can tell you that they are all very lucky people. But Andy would just tell you how awesome they are.(To learn the 3 secrets from neuroscience that will make you emotionally intelligent, clickhere.)So maybe you have someone swinging pom-poms for you. But do you have that rolle to conspire with on that passion project?3) The CollaboratorWho loves that saatkorn strange thing that you love? Who is that friend that the moment you see each other you roll up your sleeves and get to work on the next big caper?FromVital Friends The People You Cant Afford to Live WithoutA Collaborator is a friend with similar interests - the basis for many great friendships. You might share a passion for sports, hobbies, religion, work, politics, food, music, movies, or books. In many cases, you belong to the same groups or share affiliations. When you talk with a Collaborator, youre on familiar ground, and this can serve as the foundation for a lasting relationship. Indeed, in those conversations, you often find that you have similar ambitions in work and life.How do you find yourself a Collaborator? Let the people around you know more about your interests and see who else happens to be into cryptozoology or 19th century pre-existentialism. Attend events where fellow enthusiasts gather.Whats a good way to encourage your current Collaborator?Send them articles about your mutual interest. Meet for coffee to discuss.And what should you do to be a better Collaborator if you are one?Your mission, should you decide to accept it Schedule a regular time to meet and work on your shared plan for Global Domination.My buddyMikeis a grandmaster of all things visual. Mike and I dontdostuff together - wemakestuff together. When I said I wanted to send my publisher some ideas for mybookscover, Mike fired up Photoshop. When I needed an author photo for saidbook, Mikes the one who took it. And per my above recommendation, I really should set a regular time to meet with him(To learn the seven-step morning ritual that will make you happy all day, clickhere.)You have the Bonnie to your Clyde. Do yo u have the rolle you can call late at night when the worries get serious and youre having a dark teatime of the soul?4) The CompanionSimply put a best friend. They wont just help you move theyll help you move bodies. The person who will still be there when everyone else has very wisely run for cover.FromVital Friends The People You Cant Afford to Live WithoutA Companion is always there for you, whatever the circumstances. You share a bond that is virtually unbreakable. When something big happens in your life - good or bad - this is one of the first people you call. At times, a true Companion will even sense where you are headed - your thoughts, feelings, and actions - before you know it yourself. Companions take pride in your relationship, and they will sacrifice for your benefit. They are the friends for whom you might literally put your life on the line. If you are searching for a friendship that can last a lifetime, look no further than a Companion.How do you find a Companion ?Think about which of your current friends you might want to have a deeper relationship with. Spend more time with them. Open up and be vulnerable.How do you strengthen your relationship with a current Companion?Cut the small talk. Discuss the deep stuff in your life your fears, your dreams, your future.How can you be a better Companion?Create a safe place for your friend to discuss anything. And when times get tough, reach out. Dont wait for them to ask for help.Jason is my best friend. If there is anything in this life I should be envied for, it is that. He is the person who frequently says things like, Eric, that thing you are about to do is insane, has little chance of success, and is illegal in most NATO countries. I know youre going to do it anyway. If it works out, I will be thrilled for you. If it crashes and burns, call me no matter how late. Im here for you. And often I call. And he always picks up.(To learn the 4 rituals from neuroscience that will make you happy, clickhe re.)Best friend acquired. But who is introducing you tonewfriends?5) The ConnectorNo matter what the issue, they know somebody who can help. They make friends more often than most people make excuses. Even if they were locked in solitary confinement with no one to talk to, theyd end up best pals with the prison guard.FromVital Friends The People You Cant Afford to Live WithoutA Connector is a bridge builder who helps you get what you want. Connectors get to know you - and then introduce you to others. These are the people you socialize with regularly. Friends who play the role of a Connector are always inviting you to lunch, dinner, drinks, and other gatherings where you can meet new people. This extends your network dramatically and gives you access to newfound resources. When you need something - a job, a doctor, a friend, or a date - a Connector points you in the right direction. They seem to know everyone.Whats it take to add a great Connector to your life?Look for the people who know everybody in a given situation. Dont be afraid to introduce yourself - these folks obviously like to meet new people.How do you best leverage your Connector?This ones easy just ask them for introductions.If youre a Connector, how can you better help your friends?Be proactive. Dont wait for them to ask for help. Think about who might be good for them to know and offer an introduction. Or just throw a fete and get everybody talking to each other.My buddyGautamknows more fascinating people than I know people. Not only is he the subject of one of the stories in mybook, he also introduced me to twootherpeople whose stories I told in my book. While I was typing this, Gautam has made 6 new friends.(To learn how to make friends as an adult, clickhere.)So you know somebody who always knows somebody. But have you got a friend who just makes you feel great?6) The EnergizerThat fun friend. The person youre always laughing around. The one who always knows the great place to go or the awesome thing to do.FromVital Friends The People You Cant Afford to Live WithoutEnergizers are your fun friends who always give you a boost. You have more positive moments when you are with these friends. Energizers are quick to pick you up when youre down - and can make a good day great. They are always saying and doing things that make you feel better. Energizers have a remarkable ability to figure out what gets you going. When you are around these friends, you smile a lot more. You are more likely to laugh in the presence of an Energizer.How can you find your own shiny, new Energizer?Look for the person who is the life of the party in any situation. Bask in their neon glow and introduce yourself.Want to further energize your current Energizer?Let them know how much you appreciate their enthusiasm. Reciprocate the positivity.Want to be a better Energizer?Just like with Connectors, be proactive. Look for those who are feeling down and work your magic.My friend Oh,crap. I dont thin k I have an energizer. Well, that explains a lot. Better introduce myself to the life of the party, STAT(To learn an FBI behavior experts tips for getting people to like you, clickhere.)So you have a friend who always keeps you smiling. But who is always introducing you to new ideas?7) The Mind OpenerThey send you interesting articles. They get you to question your assumptions. Talking to them makes your brain do things straight out of the dream sequences from Inception.FromVital Friends The People You Cant Afford to Live WithoutMind Openers are the friends who expand your horizons and encourage you to embrace new ideas, opportunities, cultures, and people. They challenge you to think in innovative ways and help you create positive change. Mind Openers know how to ask good questions, and this makes you more receptive to ideas. When you are around a Mind Opener, you are unguarded and express opinions aloud, especially controversial ones that you might not be comfortable sharing with other friends. These friends broaden your perspective on life and make you a better person.How do you find someone who will open your mind?Share your ideas with more people. See who regularly offers new perspectives and invite them to crowbar your cranium.Whats the best way to help your Mind Opener work on your noggin?Encourage them to play devils advocate with your ideas - and never shoot down their responses. Noodle on their suggestions for a while to fully explore them and to show respect.What if youre the Opener of Minds?Listen - and offer suggestions. Send friends ideas you have and stuff they should check out related to their interests.My friendNicknever met an idea he couldnt challenge. We go on absurdly long walks and he responds to everything I say with, But what if? He always makes me thinkreallyhard.I like him anyway.(To learn more about how to be someone people love to talk to, clickhere.)So you have someone to challenge you. But who helps you plan how to get to that n ext stage in life?8) The NavigatorSometimes it feels like youre in Hell, Dante - and you are gonna need a Virgil. Sometimes theyre a mentor, sometimes theyre a sounding board, but theyre always your GPS system for when you dont know which exit to take on the highway of life.FromVital Friends The People You Cant Afford to Live WithoutNavigators are the friends who give you advice and keep you headed in the right direction. You go to them when you need guidance, and they talk through the pros and cons with you until you find an answer. In a difficult situation, you need a Navigator by your side. They help you see a positive future while keeping things grounded in reality. Any time youre at a crossroads and need help making a decision, you can look to a Navigator. They help you know who you are - and who you are not. They are the ideal friends to share your goals and dreams with when you do, you will continue to learn and grow.Need to create a new Navigator in your life?Ask people ar ound you about themselves. Find out more about what theyve done and what challenges theyve overcome. Youd be surprised how many have been in your shoes - or had an analogous experience that might offer insight.Want your current Navigator to have improved GPS?Tell them when youre facing big decisions. Share your goals and dreams. Ask them how they would go about getting from here to there.As a Navigator, how can you help guide your pals?Again, be proactive. Offer help and advice where theyre struggling with an area you have expertise in.This year would have been inconceivably harder without my friendRyan Holiday. Hes offered guidance on releasing a book, what new projects to explore, and how to handle the big issues in life in a way that would make the ancient Stoics proud. Hes the only person I know who goes through more books than I do and, unlike me, his lips dont move when hes reading them.(To learn the lazy way to an awesome life, clickhere.)Okay, thats a lot of different frien ds. Lets round it all upSum upThese are the 8 friends you need to be happy in lifeThe Builder If you were a sports team, theyd be the Coach.The Champion Pom-poms not included.The Collaborator The unindicted co-conspirator.The Companion Theyll be at the police station at 3AM with bail money. Again.The Connector This is the friend you and I probably have in common.The Energizer (Im currently taking applications.)The Mind Opener If they sent you this blog post, Im flattered.The Navigator Like a high school guidance counselor, except useful.Some of your friends may play multiple roles. And you might play different roles to different friends of yours. Thats fine.To most of my friends, Im a mind opener. But to others Im a collaborator or a companion.(After 4 espressos I might be an energizer.)Figure out what you are to your friends. And then make yourself a better one.Find the roles that are missing in your group of friends and work on strengthening the relationships with the ones you hav e.Its like a heist movie where you need a safecracker, a wheelman, a computer expert and the comic relief in order to pull off the job.Life is hard enough. Youre gonna need love and support to make it through.Join more than 320,000 readers.Get a free weekly update via emailhere.Related postsNew Neuroscience Reveals 4 Rituals That Will Make You HappyNew Harvard Research Reveals A Fun Way To Be More SuccessfulHow To Get People To Like You 7 Ways From An FBI Behavior ExpertThis article first appeared at Barking Up the Wrong Tree.

Article II of the United States Military Code of Conduct

Article II of the United States Military Code of ConductArticle II of the United States Military Code of ConductThere are six short and easy to rememberArticles of the Code of Conduct. In fact, any military members first week of basic training will require remembering the six articles of the Code of Conduct and recite them verbatim to an instructor in a stressful environment.If you are considering joining the military, read these and put them to memory as you will grow from them into an American member of the Armed Forces. Specifically, Article II is the following I will never surrender of my own free will. If in command, I will never surrender the members of my command while they still have the means to resist. What this means is members of the Armed Forces may never surrender voluntarily. Even when isolated and no longer able to inflict casualties on the enemy or otherwise defend themselves, it is their duty to evade capture and rejoin the nearest friendly force. Surrender is the w illful act of members of the Armed Forces turning themselves over to enemy forces when elend required by utmost necessity or extremity. Surrender is always dishonorable and never allowed. When there is no chance for meaningful resistance, evasion is impossible, and further fighting would lead to their death with no significant loss to the enemy, members of Armed Forces should view themselves as captured against their will versus a circumstance that is seen as voluntarily surrendering. They must remember that the capture was dictated by the futility of the situation and overwhelming enemy strengths. In this case, capture is notlage dishonorable. The responsibility and authority of a commander never extend to the surrender of command, even if isolated, cut off, or surrounded, while the unit has a reasonable power to resist, break out, or evade to rejoin friendly forces. Here is what military personnel need to know, specifically, tafelgeschirr members should Understand that when they a re cut off, shot down, or otherwise isolated in enemy-controlled territory, they must make every effort to avoid capture. The courses of action available include concealment until recovered by friendly rescue forces, evasive travel to a friendly or neutral territory, and evasive travel to other prebriefed areas.Understand that capture does not constitute a dishonorable act if the service member has exhausted all reasonable means of avoiding it and the only alternative is death or serious bodily injury. Understand and be confident in their ability to stay alive using survival skills while evading, the procedures and techniques of rescue by search and recovery forces, and the procedures for properly using specified evasion destinations. Special Provisions for Medical Personnel Chaplains No additional flexibility. However, medical personnel and chaplains are subject to lawful capture. They may only resort to arms in self-defense or in defense of the wounded and sick in their charg e when attacked in violation of the Geneva Convention. They must refrain from all aggressive action and may not use force to prevent their capture or that of their unit by the enemy. It is, on the other hand, perfectly legitimate for a medical unit to withdraw in the face of the enemy. The Articles Article I-I am an American, fighting in the forces which guard my country and our way of life. I am prepared to give my life in their defense.Article II-I will never surrender of my own free will. If in command, I will never surrender the members of my command while they still have the means to resist.Article III-If I am captured I will continue to resist by all means available. I will make every effort to escape and to aid others to escape. I will accept neither parole nor special favors from the enemy. Article IV-If I become a prisoner of war, I will keep faith with my fellow prisoners. I will give no information or take part in any action which might be harmful to my comrades. If I am senior, I will take command. If not, I will obey the lawful orders of those appointed over me and will back them up in every way.Article V-When questioned, should I become aprisoner of war, I am required to give name, rank, service number, and date of birth. I will evade answering further questions to the utmost of my ability. I will make no oral or written statements disloyal to my country and its allies or harmful to their cause. Article VI-I will never forget that I am an American, fighting for freedom, responsible for my actions, and dedicated to the principles which made my country free. I will trust in my God and in the United States of America. For a full description of all the articles of the Code of Conduct see the above links.

Customize this Outstanding Sample Hr Specialist Resume Sample

Customize this Outstanding Sample Hr Specialist Resume SampleCustomize this Outstanding Sample Hr Specialist Resume SampleCreate Resume OBJECTIVE menschengerecht Resources and Office SpecialistRELOCATE DCOBJECTIVE To secure responsible position that will challenge my abilities allowing me to fully utilize my problem solving, organizational, customer service and communication skills.PROFILE Well qualified Professional. Experienced in fast paced environments that depend on efficiency and accuracy. Exceptionally competent. Self-starter with strong menschenwrdig Resources background. Recipient of American Bankers Association coveted Outstanding World-Class Customer Service Award.WORK HISTORYBank of America, MidAtlantic Consumer Bank, Personnel January 2005 Present Responsibilities include but not limited to employee relations, benefits, payroll Specialist, database management, ensuring compliance of all legal and government reporting and policies for the divisions Participate in recruit ment efforts for exempt and non-exempt positions schedule interviews, coordinate temporary staffing for the division Serve as the point of contact for all personnel employee matters and provide guidance to associates Coordinate and monitor leaves of absences in designated markets in the division Ensure compliance and consistency of company policies, procedures and best practices Track reviews and handle performance management issues with managers and associates Salary Specialist that includes merit increase, salary adjustment and changes, transfers, leave of absence, etc. Participate in recruitment effort for exempt and non-exempt personnel coordinate advertisements and position postings Monitor personnel hiring and terminations and ensure accuracy of data eingabe and systems access for associates Prepares and compile data for staffing and diversity related reports and distribute to management Maintains employee confidence and protects operations by maintaining personnel data confid ential and accurate Communicates with executives and line management to gather and convey relevant information to associatesWashington Hospital Center, Recruitment Employment, Human Resources February 2003 January 2005 Provided direct stab und sttze for recruitment in a 6,000 employee healthcare organization that include recruitment efforts Processed over 100 new hires on a monthly basis that include assigning employee numbers, scheduling pre-employment physicals, background and reference checks, verification of education and credentials/licensures Ensured that the employment process is in compliance with hospital philosophy, policies and procedures and Federal and District of Columbia laws and coordinates and facilitates new hire orientation Recruit candidates for various department positions and ensure that the application process meets standards Duties included maintaining long-term customer relationships and act as primary liaison between employees and outside vendors Verified identification and the authorization to work in the United States for new employees, requisition employees, and rehires Screened resumes and applications and conduct preliminary interviews for entry-level and nursing positions to identify qualified applicants Generated monthly queries for management review administer HR tracking system for new hires and terminations Coordinated and participate in job fairs/open houses and maintain calendar for upcoming eventsAmerican Bankers Association (1995-2002), Administrative Manager, Membership February 2001 -November 2002 Managed the administrative processes that include supervising support staff, compose correspondence, departmental calendars, office supplies, expenditures, and technical support and vendor relations Managed departmental $3M budget forecast changes and monitor all monthly expenses Managed logistics for executive committee meetings that include but not limited to facility, attendees, agendas and travel arrangements and attende es for events Developed and coordinated members and nonmembers membership invoice mailings and track payments for membership dues Ensure adequate phone coverage for the departmentSr. Human Resources Partner November 1995 -January 2001 Assisted the Association of 500 employees with staffing and recruitment processes administered pre-employment test, screened resumes, scheduled interviews, employment verifications, completed background and reference checks Processed personnel actions that included salary adjustments, merit increases, transfers, leave of absence, pension Calculations, metro check deductions and benefits programs Coordinated new employee orientation and ensure that new hires paperwork is completed accurately Updated the vacancy announcements, bulletin board, ABA web pages, job line and external web sites Composed and submitted job ads to various recruitment sources and tracked monthly advertisement expenses Managed the internal temporary staffing pool and youth employme nt programs for various internship positions Scheduled and interviewed candidates for administrative positions Formulated and assembled personnel policies and procedures to various department in the Association Scheduled and coordinated blood drives and influenza shot programs for the AssociationMCI Telecommunications Corporation (1987-1995), Accounts Payable Analyst, Marketing Analysis October 1994 -August 1995 Researched financial reports on the Accounts Payable database system Processed invoices and reconciled accounts Maintained overdue invoice reports, discrepancy ledger accounts and tracked purchase orders Developed and maintained a filing system to track invoices more effectively and managed accounting related projectsExecutive Secretary/Administrative Assistant, Marketing August 1987 -September 1994 Assisted the Director of Marketing with the daily operations of the department and provided administrative support to Director and staff that include composing correspondence, of fice supplies, travel arrangements, technical support and vendor relations Coordinated logistics for executive committee meetings, calendars and travel arrangements Tracked departmental expenditures that include but not limited to purchase order management, petty cash and vendor payments Maintained specialized database system on workstation occupancy Supervised temporary employees on special projects and provided administrative and project management support to departmentNational Coalition, Receptionist/yep Processor December 1986-August 1987 Provided receptionist and word processing support to staff Typed correspondence and developed presentations, travel arrangements, meeting planning and coordinate fundraising events Performed clerical duties assigned that included distributing mail, filing, faxing and XeroxingGeorgetown University Hospital, File Clerk, Medical Records January 1985-December 1986 Retrieved medical records requested by physicians and filed lab work in patients reco rds Transcribed physicians diagnosis on patients care by using a Dictaphone Performed duties assigned by Office ManagerEDUCATION Thomson Education DirectMay 2004 Present Human Resources ManagementAmerican University January June 1997 Society for Human Resources Management Certificate Program -May 1997 Management Practices, Selection Placement, Training Development, Health/Safety Security, Employee Labor Relations, Compensation BenefitsStrayer Business College January 1992 -December 1992 Business SpecialistTRAINING DEVELOPMENT Basic Supervision, Business Writing, Dale Carnegie-Effective Speaking Human Relations, Time Management, Speed-Reading, Stress Management, Myers Briggs, Interviewing People, Management Skills, Project Management, Medical Terminology, Telemarketing, CPR Certification, SHRM -Professional MembershipCOMPUTER SKILLS Microsoft Suite, Outlook, Word, Excel, PowerPoint, Access, Publisher, WordPerfect 6.1, Lotus Notes, HTML/Web Site Design, HRIS Systems, Database Management Systems, PDS/Client ServerProfessional References Available Upon RequestCustomize ResumeHR Specialist Resume Questions1. What sections should you include in your HR specialist resume?By default, your resume should consist of your header, professional qualifications summary, skills list, employment history, and education. On occasion, you may have reason to add sections such as awards, technical skills, and hobbies, but for the most part these sections are optional. Only include information in your resume that offers real value as a selling point. You can often trim extraneous information, until your resume is as lean as our HR specialist resume sample. Think of what you prefer to see in candidates and reflect that in your resume.2. What should go in the experience section of your HR specialist resume?Keep your experience relevant by including only the most recent 10-15 years. Break down each job description to no more than six to eight bullet points, as exemplified in ou r HR specialist resume sample. If youre not sure how to write an effective work history section, try our step-by-step resume builder.More than anything, your experience section should focus on achievements. Achievements say that you went above and beyond expectations for past employers and will repeat this pattern with future employers. Finally, write your work history section using strong action verbs to make a powerful point.3. What goes in the header of an HR specialist resume?Your header isnt the place to impress employers, so keep it to a bare minimum. Refer to our HR specialist resume sample for an example of a clean, no-fuss header - but for a basic breakdown, your header should consist of your name, address, phone number, and email address.You may also opt to include your LinkedIn profile. This is a great way to entice employers to look at your recommendations. Avoid other social media, though. You never know when the wrong employer may stumble across an ill-timed tweet.4. Whats the best format for a resume PDF, MS Word, or txt?When in doubt, default to MS Word. Some employers may specifically ask for PDF or text-based resumes, but unless they specify otherwise the average employer expects to see a Word document when they receive your resume. Word documents allow clean, neat formatting like our HR specialist resume sample and are also compatible across most devices.PDFs are also cross-compatible, they but can be byte-heavy and rather slow. Text files may open anywhere, but they lack formatting. Your information will blend together into a wall of featureless text.5. What should you do to make sure your HR specialist resume makes it past an ATS?As an HR specialist, youre more than familiar with applicant tracking systems, the programs used to scan applications for keywords. Its frustrating, then, to suddenly have to contend with one to submit your application for consideration. Play it smart by optimizing your keywords throughout your skills section, su mmary, and work history.Review job applications to identify the keywords employers are most likely to seek. For a few suggestions on how to integrate keywords smoothly, check out the examples in our HR specialist resume sample.

Why Everybody Is Talking About Upload Resume to Indeed...The Simple Truth Revealed

Why Everybody Is Talking About Upload Resume to Indeed...The Simple Truth Revealed While My Ideal Resume offers you the wording and terminology, it cannot offer you each of the details essential to create yur resume standout. Functional formats ought to be resorted to only in circumstances where youve got zero possibility of getting past the screening process if you utilize the traditional, and far more widely accepted, reverse chronological format. Its also wise to consider the placement, corporation and sector youll be pursuing. You will also need to incorporate all your work and education info. Its hard for a writing service to make sure you a job since there are many aspects that may impact the previous selection. The way the Service Works My Best Resume is completely self-directed, and so the quantity of time it can take to get the comprehensive process will differ by person to individual. The Chronicles of Upload Resume to Indeed With indeed its possible to search mi llions of jobs on the internet to locate the next step in your career. Its rather easy to apply jobs verbunden with very simple steps because there are a range of sites, which is offering the jobs you will want to submit an application for. Its extremely important to read carefully essay services reviews, because you would like to avoid low excellent services. Uploading a resume online can be a terrific way for job applicants to raise their exposure, and therefore increase their odds of landing a desirable job. If you make your resume private, employers cannot locate your resume, so they cannot contact you if they think you may be suitable for employment. When youre applying for jobs, youre going to be able to pick from any of the resumes that youve uploaded. While SES jobs are highly coveted, they are sometimes quite hard to attain. As with other mobile apps, Indeed provides the work seeker the capacity to save noteworthy jobs. Choosing Good Upload Resume to Indeed Look fo r a job which you would want to submit an application for that has the LinkedIn easy apply option. Employing a resume builder supplies you with the advantage of customizing your resume to your very own personal profile together with the posture you may be hoping to get. It is possible to post your resume online by making a completely free account and a work alert. Front and center, you are going to see a choice to start a new job search, which can be accomplished by pressing the large, blue New Job Search button. When you have created your account, you can start uploading your resume. Uploading a resume is useful since it makes it simple to apply. Resumes arent searchable or displayed on the site to anybody. Resumes that contain viruses wont be accepted. Same to be able to register in Indeed as an employer or consultant he must demonstrate licence ought to be the rule. If you dont create a resume utilizing an on-line sites resume builder but still need to post it to the we bsite, you must upload it. You are able to even check out several reviews and after that decide on the business which best suits your requirements and very affordable budget. Our reviews contain details such as the score of the clients, our rating, starting prices, Discounts, and grade of the papers. Upload Resume to Indeed - What Is It? Include an objective once youre pursuing a specific job objective and when you comprehend the particular title of the positioning youre attempting to get. To maintain a very low profile, you will need to consider about all of the means by which you go about looking for work, not simply posting your resume online. There are a lot of different ways which you could look for a candidate on Indeed and even more ways you might submit your resume. The possibilities of actually landing work by merely posting your resume are slim. Upload Resume to Indeed Can Be Fun for Everyone A good resume cover letter is the opportunity to illustrate you know th e scope of the role and their mission. Because its been stated before, a resume cover letter needs to be brief. The cover letter is the very first thing that a provider is probably going to read. Moreover, your letter for resume should have professional look and it ought to be informative. Based on your industry and the kind of job youre interested, an online resume can be an excellent way to highlight your abilities and experience in a fashion that is more visually appealing and engaging than a traditional resume. 1 cool feature about ZipRecruiter is you can observe how many folks have looked at your resume, along with other data. Tons of men and women wants to acquire a greater job. To discover easy layout total is nearly always a fantastic plan as its gonna be something that could possibly be used for most many decades.

Turn your Small Business Role into Big Career Advancement

Turn your Small Business Role into Big Career Advancement In business, everything starts small. Small businesses are the motor of the American economy and growing companies offer a wealth of opportunities to enterprising employees. Working at a small company offers multiple resume-enhancing experiences with an unending supply of tasks to tackle. But the draw that small businesses have to young workers eager to grow their careers is an inherent drawback to veteran members of the workforcebeing small. If a business is not growing fast enough to keep pace with your development needs (e.g. there is no place to go when you are ready to move up the ranks) its time to make a choice stay stagnant or find a position elsewhere that complements your career aspirations. While there are certainly a number of reasons you may want to use your experiences at your small employer as a jumping off point for pursuing a position at a larger company, you may also find that you relate so well to your current employers culture or mission that youd prefer staying where you are rather than striking out into the larger world of big business. Whatever your motivation for deciding to stay, be prepared to make your own path as a guide may not be available to nudge you in the right direction.Structured career paths are largely found only within the domain of larger organizations, so it is most likely that you and you alone will be responsible for setting and reaching your performance goals. But rather than ignoring the opportunity to set high standards, use the situation to your advantage and be proactive about adding responsibilities and solving organizational problems that management may not yet realize exist. Once you take the time to look around and find areas of opportunity to suit your skills, you can move beyond your current functional area and expand your role in the direction you choose.After ide ntifying projects or areas for growth that you can take on in addition to your current task list, it is time to create objectives that follow your self-made career plan and discuss them with your teamberaterin as your position evolves. Once you have discovered how to measure your success, you gain the experience and self-confidence you need to develop your skills and prove to your boss that you are ready for an expanded role in the company. In order to keep your growth on the minds of the higher-ups, you must regularly reinforce your progress by supplying them relevant information (e.g. financial savings/gains you are bringing to the company) at the proper times.Finally, be watchful for any opportunity to be mentored. Even if your company lacks a formal mentoring program, you can also look around for those who have been around for awhile and have already attained those goals that you wish to pursue. A mentor is someone in a position to see your company, its goals, and its future in a way that you cant. He or she can help you identify potential opportunities or pitfalls within your organizations or share with you the traits that management really looks for in its successful employees.Though the result of your efforts may be that you find your goals and your companys are not aligned and you must consider moving on, you can only gain from taking the time and effort to become more valuable to your employer. So take initiative and carve out your own path to career advancement, even if the future doesnt turn out quite the way you first expected.

Online Education Is it the New Norm for Engineering Education

Online Education Is it the New Norm for Engineering Education Online Education Is it the New Norm for Engineering Education Online Education Is it the New Norm for Engineering Education?by ASME Strategic Issues CommitteeYale University offers 42 free courses. Stanford University opens new platforms to experiment and expand in zugreifbar education. Stanford also collaborates with the Khan Academy (free online tutorials for K-12, for example) to offer education at more levels.Online education (OE) is storming into the educational system. With 10% growth in online enrollments in the US compared with 2% growth in the overall higher education student population, its a huge opportunity for educational entrepreneurs to operate independently of the institutional educational system. (Babson Survey and College Board data, 2011) Engineering educators pioneered in early forms of virtual and online education, so they are invested in its future.Todays leap forward is the MOOC, the Massive Open Onl ine Course, which is a course offered free and worldwide on the Internet to anyone who wants to sign up for it. Harvard, MIT, and Stanford Universities are among the top-tier institutions offering MOOCs.Much of free online learning today developed with philanthropic support. There are for-profit companies, such as Udemy, and collaborative projects like Coursera (33 universities involved, and 1.6 million students) and Udacity. Some universities make money from students enrolled in the online versions of their degree courses. Six million students in higher education took at least 1 online course in 2010. (Babson Survey and The College Board data, 2011) Arizona State University has 10,000 recorded engineering lectures. Harvard, MIT, and UC Berkeley are offering online courses with proctored exams. Stanfords new internal MOOC Class2Go, is an internal platform, designed to be an open space for online learning and research, and is a strategic move to study how Stanford can best deliver on line education in the long run.Key Points to RememberOnline education is likely a large future component of all education locally and globallyEnsuring its quality will demand new systems, watchdogsOpportunity for collaboration across systems, and among nontraditional education partners, will open upGlobally, OE promises to make top-tier information and education available to students who previously had no access. However, that access remains uneven. Only 1 in 3 people use the Web globally, less than 1 in 6 in Africa.It also can be unpopular with students, for example, in Korea, where Korean students prefer attending a university in person. For some US undergraduates OE represents an unwelcome inverted model of education in which they watch lectures at home and engage in group work with faculty and other students in face to face class time. The next generation of digital native students is more likely to accept the inverted model as their normal. Students may see OE as less valuable because it is online. They will expect cheaper or free offerings. Both those factors could affect revenue generation.Some educational Institutions, which have a significant amount of social and regulatory drag, not to mention sunk investment, may develop new hybrid models to be able to slow OEs impact on their traditional models. On the other hand, the new tools could overturn almost every belief and practice of higher education. Today, universities are still in the substitution phase of the technology. Can OE do the job cheaper, faster, with lower overhead? In this stage, it is reasonable to expect fear and resistance as jobs and expectations change. In the next stage, OE stakeholders will discover new approaches to education that are not based on todays university models. In the long term, everything about higher education will be up for digital transformation. Universities may become more purely research institutions, with education of undergraduates outsourced. If this happens, student engineers could find themselves between different learning camps.A recent report by Bain hints that OE is an inevitable choice by mid- to lower-ranked universities that are financially overextended. (Bain report, pdf) Top-ranked universities have other motivations for OE and MOOCs, building their educational brand worldwide, for example.Two things to think about expect a big sorting out of quality and value in the next few years. It is important to update OE awareness and knowledge frequentlyby taking an OE course, for example.The next generation of engineering students, brought up on sites like the Khan Academy in K-12, will expect to use OEhow can engineering education be adapted now to meet their future expectations?Implications for ASMEPublishing will be affecteddigital technical textbooks offered at one price that includes future updates. (Digital book future) This changes expectations for post degree publications. Should ASME develop new digital book models?Drop-out ra tes, particularly for MOOCs, are currently high, and may limit the ability of OE to develop qualified new engineers. Could ASME develop better means of self-selection and qualification of OE for engineers and engineering students?Exploring the emerging economic models for who pays for online engineering education (OEE) could reveal options for new sponsorship and revenue to ASMEIn emerging payment models, universities may charge for testing and certification, not the course. Non-university OE providers might supply what teaching assistants do in traditional models, group work, evaluation, etc. Could this bring new opportunities for ASME?Advertising, job seeking, employers seeking qualified people, etc., are all potential revenue sources in OE. Can ASME benefit from any of behauptung sources? ASME could be part of Hastac, a network of people who study new forms of learning for the digital age.Your FeedbackWhat are your thought on this topic? Email us at earlycareerengineersasme.org. We would like to hear from you.

Glow star Alison Brie on why women need to own their success

Glow star Alison Brie on why women need to own their successGlow star Alison Brie on why women need to own their successIts hard to believe Alison Brie would have trouble owning zu sich success. After all, she was on two seminal shows (Mad Men and Community) during the same time period, has had a stellar film career with roles in Sleeping With Other People, The Lego Movie and The Post, and now stars on the hit Netflix series Glow which just got renewed for a third season. However, she points out, that all women, no matter what industry they are in tend to apologize for their success.Ladders sat down with the actress recently at an fest celebrating the re-launch ofAmerican Express Gold Card to discuss her career and women in Hollywood.On embracing your successBrie recently worked with Meryl Streep and Steven Spielberg on last years Oscar-nominated The Post. She described the job as surreal but also realized she deserved to be there.It was totally surreal and amazing but at the same ti me, we all need to remind ourselves that we do deserve that. You are at that place because you worked hard to get there. Luck obviously has something to do with it, but so does determination. Certainly, the challenge of that job was to be cool, stay in character, etc., The first take of every scene was Oh my God, Oh my God, its Meryl Streep, and then by the second take it was like remember youre playing a character. Its your mom. And at a certain point you go, I deserve to be here and I think that speaks to women in all industries.Much more so than men, weve been made to feel like we always have to apologize for our success, even amongst other women and really about anything. You look beautiful Oh do I? I dont know. We downplay our success and I think we shouldnt We should really take ownership in those things. There are moments when we dont have success so you need to embrace your power when you have it.On fighting for her jobThe showrunners for Glow, a series about womens wrestlin g in the 1980s, famously did not want Brie for the lead role of Ruth. This made Brie want it even more.When I read the role it hit me gutturally. I really responded to the werkstoff and it kind of was the perfect process for me and me becoming this character. Ruths whole struggle is feeling underestimated and feeling that she has to prove to people that she is capable of more. And that was my process when I read the role.As an actress, I had more that I wanted to showcase. I was really looking to do something different that felt unexpected for me. So when I heard that they didnt think I was right for the role thats how I knew this was the right role to pursue. It made me feel like that is exactly what Im looking for. And the longer the audition process went on the more I literally morphed into Ruth at every new audition.Her desperation was coming through me and that gumption that Ive always had especially when it comes to my acting career. And just that wanton desire to prove yourse lf. My showrunners said when they first mentioned you for the part we couldnt landsee it all and by the end, we couldnt unsee you.On the state of women in HollywoodI think it is a good time to be a woman in Hollywood because never before have we had such a strong community and felt such a closeness and a banding together as a sex to change the industry in a lot of ways. It does feel like we are on the brink of a lot of change I hope. Certainly more than ever people are writing great roles for women. Glow is such a testament to that and the work that Jenji Cohen the Emmy-nominated creator of Glow, Weeds, and Orange is the New Black has always been about showcasing all different types of women. To look at our cast and the cast of Orange is the New Black, and just the volume of women is incredible.Its also a good time for women because people are grasping the value of female executives, and female creators, and women at the top. Womens stories arent only for women, they are for everyon e and I think you are starting to see the trickle of that in the industry.On learning from the bestBrie talked about working with the legendary Streep.I was just trying to pillage her secrets and it was so difficult because there is an effortlessness to the way that she works. You can only imagine it is from years of practice. Certainly her presence on set and in character. She never did the same take twice. She always seemed to be so in the moment. She was very unafraid in trying different things.Sometimes as an actor you want to plan out how you do everything and with her, there was not the slightest bit of that. You looked into her eyes and you feel like she was living right then in that moment.

Video Job Seekers and Employers Sing Simply Hired Praises

Video Job Seekers and Employers Sing Simply Hired PraisesVideo Job Seekers and Employers Sing Simply Hired PraisesIn our other blog posts, we often talk about best practices for finding a new job via SimplyHired.com. Perhaps its narrowing your search to a specific regionor sorting through listings via job title or anticipated salary. In short, we like giving our users and would be users all the handy tips and useful hints for utilizing our service to help make employment connections. Here, however, we wanted to do something a little different. Instead of us doing the talking, we thought wed turn the mic towards folks like you who utilize Simply Hired and its job listing and searching tools on a daily basis. What did we find out? Employers love Simply Hired for the ease of listing jobs and the sheer number of quality candidates that can be reached on a single platform. Finding an employee from listing to the application and beyond, is easier than ever with Simplyhired.com.Those lookin g to get hired are also fans of the sheer number of positions available and the ability to finetune their job searches across a variety of variables. Looking for a job close to home? Throw in a zip code and distance preference and away you go. Have a salary in mind? With our salary estimator and searchability, we take the stress out of number crunching. Add all this into a user-friendly, intuitive platform for filtering, sorting and searching and its no wonder millions of users turn to Simply Hired as their first resource in job searches.Interested in what weve said so far but want to hear more? Click on the video below and hear directly from users at all levels about why they use and love SimplyHired.com.

Can you become a skilled writer Yes and heres my story to prove it

Can you become a skilled writer Yes â€" and here's my story to prove it Can you become a skilled writer Yes - and here's my story to prove it I was recently catching up with a mentor of mine the other day.He was my boss right out of college. I will never forget the first time I walked into that loft-style digital marketing agency, wearing a collared shirt, peeking my head in and saying, “I’m here for an interview?”Follow Ladders on Flipboard!Follow Ladders’ magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and more!My soon-to-be mentor and the head Copywriter, an older Indian guy, walked me into the back office?- ?a room with creative advertising campaign ideas and awards hung up on the walls, with carpeting that was bright green like freshly cut grass. Where awards weren’t hung, the rest of the walls were painted with “Idea Paint,” with cups of dry erase markers everywhere within reach.The interview lasted ten minutes. Maybe  fifteen.“We can’t hire this kid,” the Indian guy said, right after I’d walked out the door to head home. “He doesn’t have a portfolio. He doesn’t have any experience in advertising.”Telling me the story years later, my mentor said that nobody wanted to hire me. And if I’m being perfectly honest, I wouldn’t have hired me. But my mentor saw something in me I hadn’t even recognized fully in myself.I was hungry to learn?- ?and I had a desire to be great.Over the past several years, I’ve achieved just about every writing-related goal I’ve set for  myself.I’ve had dozens of articles go viral, accumulating millions of views.I’ve been invited to speak on massive podcasts and at major conferences about writing online.I’ve seen my work in TIME, Forbes, Fortune, Business Insider, Inc Magazine, CNBC, The Chicago Tribune, and dozens of other major publications.I’ve published a book,  Confessions of a Teenage Gamer,  and was able to do so independently and on my own terms.I’ve published a variety of eBooks and built an audience of over 100,000 followers across Quora,  Medium, and  Instagram.I’ve connec ted with some of my favorite (and most successful) writers?- ?in a wide variety of industries.I’ve ghostwritten for 100+ founders, CEOs, and industry experts.I’ve founded a content marketing executive positioning agency, called  Digital Press, and grown it to 20+ employees in less than a year (alongside my co-founder  Drew Reggie?- ?who is 50% of the reason why we’ve succeeded).But most of all, I’ve turned the thing I love most in the world, writing, into more than just a career. This craft has become my lifestyle, and allowed me to do all the things that truly make me happy.If you ever doubt your own ability to become a skilled, successful writer (or skilled, successful  anything), just remember:there was a point in time when I wasn’t very skilled either.This article first appeared on TheAcscent.pub.

7 words you should immediately stop using to describe yourself

7 words you should immediately stop using to describe yourself 7 words you should immediately stop using to describe yourself We all know the words we say to others matter. But sometimes we forget that the words we say to and  about ourselves  are equally important. We need to be careful about the way we describe who we are. If you wouldn’t assign a word to  a friend  or other loved one, you probably shouldn’t assign it to yourself, either. Keep scrolling for seven specific words that you should stop using to talk about Y-O-U.1. AloneIf you’ve just gone through a breakup with a significant other, have experienced a loss in your family, or are just feeling generally down in the dumps, it can be tempting to feel - and even say - that you’re all alone. Remember, though, that if you’re sharing these feelings with a friend or other confidante, you’re far from lonely. If you feel lonely, stop thinking of yourself as alone and reach out for support. “Perhaps it would help to reach out or let people in your life know that you need something versus trying to figure it out alone,” licensed psycholog ist  Sue Sexton  says. “You are  not  alone!”Follow Ladders on Flipboard!Follow Ladders’ magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and more! 2. StupidLicensed marriage and family therapist  Ibinye Osibodu-Onyali  tells us that she hears this word all too often. “If you say to yourself that you are stupid, you will trigger a negative feeling about yourself, as well as negative thoughts about yourself,” Osibodu-Onyali says. “Too many negative thoughts can lead to a drop in self-confidence or self-esteem.” Give yourself a little credit. Allow the necessary room to make mistakes so that you can relieve the pressure you put on yourself and be a little more compassionate to yourself.3. Lazy“Too many of us call ourselves out when we can’t rise early to exercise, take on one more task at home or at work, or just keep up with someone else,” says  Karen Azeez, certified holistic health coach and author of  The Kindfulness Solution. “At this point, we should see if we just need more down time, sleep, motivation, or information instead of judging ourselves harshly.” Don’t conflate exhaustion or overwhelm with habi tual laziness. You’re only lazy if you choose to be.4. Just/OnlyWhen asked what you do for a living or even for fun, don’t hedge your answer with the word “just” or “only.” You’re not “just” a student or “only” an assistant or spending your weekend “just” hanging out. Own who you are and what you do. “These qualifiers undermine your power and awesomeness, serve as an apology for something that requires one, and broadcast low self-esteem or fake humility,” says  Nikki Bruno, a power coach, speaker, and author.5. SorryWomen, in particular, are in the habit of making themselves apologetic way too often. While  saying that you’re sorry  may seem harmless - maybe even polite - you probably say it more than necessary. Executive coach and  Development Corps  founder Kate Gigax encourages you to be mindful that you’re not saying sorry for things that aren’t yours to own. Consider replacing “I’m sorry” with “thank you.” For instance, try saying , “Thank you for your patience” instead of “I’m so sorry I’m late!”6. Sensitive“By labeling your thoughts and feelings as sensitive, you’re not only judging yourself, but you’re instantly negating your thoughts and feelings,” therapist and life coach  Tess Brigham  notes. “There’s nothing wrong with having emotions.” Even if you’re convinced that you have more feels than the average human, you don’t owe it to anyone to justify your behavior. Instead, allow yourself to experience those emotions, so you can move past them when you’re ready.7. HopelessNo matter how low you’re feeling or how much you feel you need to grow or improve, we ask you to never, ever label yourself this way… and the experts back us up. “Reinforcing that you’re growing and learning is a far more positive, motivating, and effective message than expecting mastery out of the gate and beating yourself up over it,” life and career coach  Sally Anne Carroll  says.This article originally appeared on Brit + Co.You might also enjoy… New neuroscience reveals 4 rituals that will make you happy Strangers know your social class in the first seven words you say, study finds 10 lessons from Benjamin Franklin’s daily schedule that will double your productivity The worst mistakes you can make in an interview, according to 12 CEOs 10 habits of mentally strong people 7 words you should immediately stop using to describe yourself We all know the words we say to others matter. But sometimes we forget that the words we say to and  about ourselves  are equally important. We need to be careful about the way we describe who we are. If you wouldn’t assign a word to  a friend  or other loved one, you probably shouldn’t assign it to yourself, either. Keep scrolling for seven specific words that you should stop using to talk about Y-O-U.Follow Ladders on Flipboard!Follow Ladders’ magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and more!1. Alone:  If you’ve just gone through a breakup with a significant other, have experienced a loss in your family, or are just feeling generally down in the dumps, it can be tempting to feel - and even say - that you’re all alone. Remember, though, that if you’re sharing these feelings with a friend or other confidante, you’re far from lonely. If you feel lonely, stop thinking of yourself as alone and reach out for support. “Per haps it would help to reach out or let people in your life know that you need something versus trying to figure it out alone,” licensed psychologist  Sue Sexton  says. “You are  not  alone!”2. Stupid:  Licensed marriage and family therapist  Ibinye Osibodu-Onyali  tells us that she hears this word all too often. “If you say to yourself that you are stupid, you will trigger a negative feeling about yourself, as well as negative thoughts about yourself,” Osibodu-Onyali says. “Too many negative thoughts can lead to a drop in self-confidence or self-esteem.” Give yourself a little credit. Allow the necessary room to make mistakes so that you can relieve the pressure you put on yourself and be a little more compassionate to yourself.3. Lazy:  â€œToo many of us call ourselves out when we can’t rise early to exercise, take on one more task at home or at work, or just keep up with someone else,” says  Karen Azeez, certified holistic health coach and author of  The Kindfuln ess Solution. “At this point, we should see if we just need more down time, sleep, motivation, or information instead of judging ourselves harshly.” Don’t conflate exhaustion or overwhelm with habitual laziness. You’re only lazy if you choose to be.4. Just/Only:  When asked what you do for a living or even for fun, don’t hedge your answer with the word “just” or “only.” You’re not “just” a student or “only” an assistant or spending your weekend “just” hanging out. Own who you are and what you do. “These qualifiers undermine your power and awesomeness, serve as an apology for something that requires one, and broadcast low self-esteem or fake humility,” says  Nikki Bruno, a power coach, speaker, and author.5. Sorry:  Women, in particular, are in the habit of making themselves apologetic way too often. While  saying that you’re sorry  may seem harmless - maybe even polite - you probably say it more than necessary. Executive coach and  Development Corps  founder Kate Gigax encourages you to be mindful that you’re not saying sorry for things that aren’t yours to own. Consider replacing “I’m sorry” with “thank you.” For instance, try saying, “Thank you for your patience” instead of “I’m so sorry I’m late!”6. Sensitive:  â€œBy labeling your thoughts and feelings as sensitive, you’re not only judging yourself, but you’re instantly negating your thoughts and feelings,” therapist and life coach  Tess Brigham  notes. “There’s nothing wrong with having emotions.” Even if you’re convinced that you have more feels than the average human, you don’t owe it to anyone to justify your behavior. Instead, allow yourself to experience those emotions, so you can move past them when you’re ready.7. Hopeless:  No matter how low you’re feeling or how much you feel you need to grow or improve, we ask you to never, ever label yourself this way… and the experts back us up. “Reinforcing that you’re growing and learning is a far more positive, motivating, and effective message than expecting mastery out of the gate and beating yourself up over it,” life and career coach  Sally Anne Carroll  says.This article originally appeared on Brit + Co.You might also enjoy… New neuroscience reveals 4 rituals that will make you happy Strangers know your social class in the first seven words you say, study finds 10 lessons from Benjamin Franklin’s daily schedule that will double your productivity The worst mistakes you can make in an interview, according to 12 CEOs 10 habits of mentally strong people

3 Books All Mechanical Engineers Must Read

3 Books All Mechanical Engineers Must Read 3 Books All Mechanical Engineers Must Read 3 Books All Mechanical Engineers Must Read We thought it might be interesting to ask a few mechanical engineering professors what books they thought should be on every professional mechanical engineers bookshelf; books that convey key lessons and principles. Below are three submitted reviews. Perhaps these books are already on your bookshelf. If not, maybe they should be. Happy reading. To Engineer Is Human: The Role of Failure in Successful Design By Henry Petroski In this book, and other writings, Petroski emphasizes the importance of studying and understanding design failures as a means to creating better designs. This book cites many well-known examples of engineering failures such as the Hyatt Regency skywalk, the Mianus River bridge collapse, and the DC-10 engine servicing procedure. However, the main message of the book is that failures may be initiated by factors that were not considered in the original design, or not re-evaluated as designs were optimized or changed. Particularly now, as our design analysis and visualization tools become increasingly refined and precise, Petroskis book reminds us that no computer tool can ever replace critical thinking on the part of an engineer. - Allen H. Hoffman, professor of mechanical engineering, Worcester Polytechnic Institute Zen and the Art of Motorcycle Maintenance By Robert Pirsig Zen and the Art of Motorcycle Maintenance is arguably one of the most important books written in the 20th century. Although published over 40 years ago, it remains highly relevant today as a key volume on any mechanical engineers bookshelf. Conceived and written well before the formalized introduction of quality management and standards, Robert Pirsig asks the question, What is quality?a question that ultimately literally drove him insane. Written in narrative form, this book has multiple layers. On the surface, it is the story of a father (the author) on a motorcycle trip with his 12-year-old son. As the journey unfolds, the second layer of the book is revealed as the author comes to terms with a ghost named Phaedrus, who is his former personality prior to his receiving electroshock therapy, which was the ultimate downward spiral into insanity. As the story of Phaedrus is slowly becomes known, the third layer of the book is also revealed, which is a journey into the philosophical q uestions that remain relevant today: Why does technology alienate rather than unify society? What is quality, and if we cant define it, how do we live a high-quality life? This book represents a journey upon which all mechanical engineers should embark. - Anthony J. Marchese, professor of mechanical engineering, Colorado State University The Design of Everyday Things By Donald Norman Every mechanical engineer should have a copy of Don Normans terrific book, The Design of Everyday Things. This book is a classic. Its been through several editions, yet each time I read it I come away with insights that are new, fresh, and important. This is because the book is only partly about design; it is also about people and the ways that people use, or struggle to use, simple, familiar products. Using consumer products such as doors, faucets, and keypads as examples, Norman asks us to step back from our problem-solving work from time to time and consider how people will use or maintain the things that we have created. The examples of poor design are hilarious and Normans guidelines for good design are both simple and profound. The Design of Everyday Things can change the way we think about the products we use, and about the part we play in creating new products. - Jeffrey A. Donnell, professor of mechanical engineering, Georgia Institute of Technology Mark Crawford is an independent writer. For Further Discussion Perhaps these books are already on your bookshelf- if not, maybe they should be.

Five Golden Rules That Take the Stress Out of Conducting an Interview

Five Golden Rules That Take the Stress Out of Conducting an Interview Five Golden Rules That Take the Stress Out of Conducting an Interview Five Golden Rules That Take the Stress Out of Conducting an Interview DeZube Job seekers arent the only ones stressed by interviews. The process can be stressful for employers too especially if you conduct interviews infrequently. Or perhaps youre new new to recruiting. Both can make it difficult to conduct interviews with ease. I used to get all nervous before I interviewed someone and nine times out of 10 would fall into chat mode where I wouldnt ask anything about the job and more or less found out that they liked cats or had family in the area and thats it, says Jayca Pike, marketing director at Breezy HR. Good interviewing starts with a clear vision of the role you need to fill. Its also requires having an awareness of how to influence the process in constructive, stress-free way. In essence, here are the five golden rules to better interview outcomes, including one that Pike uses today to run effective interviews: 1) Understand what youre looking for 2) Curate questions that apply to all candidates 3) Take time to destress before the interview 4) Treat yourself and applicants with kindness 5) Share your concerns openly Lets take a deeper dive into these five steps. 1. Get clarity about the role and the questions you want to ask. When Sabrina Balmick, marketing manager at ACA Talent, hired a marketing specialist last year, she first developed a job description and candidate profile, then used it to write interview questions. Because it was an entry-level role, I wanted to explore things like team work, attitude and analytic skills and crafted questions based on those topics, she says. You can also refer back to your candidate and job profile if you need clarification during the interview. 2. Use a consistent interview process for everyone. If youre feeling frazzled planning your interview, create a structure where you use the same questions and ratings for every job candidate. Pike switched from being a nervous interviewer to a confident one after she went to work for an employer who used consistent interview process. The mandate from HR was like: Ask these 10 questions. Grade each answer. You have 30 minutes go! she says. It sounds a cold and corporate, but in reality, I could run an effective interview that way. Do press candidates by asking follow-up questions about any unclear or open-ended responses. These answers often yield great insights about a candidates work style or personality, and may create further lines of communication, Balmick says. 3. De-stress before interviews. Conducting interviews can be nerve wracking, even for seasoned professionals, so take time before each interview to clear your mind and calm your nerves, says Jason Hill, CEO of boutique consulting firm Sound Advice Consulting Services. The best way for me to get in the right mode is to get mentally prepared. I listen to some of my favorite music and let go, or I meditate and focus for a few minutes with no distractions. Check in with yourself before heading into the interview and return to your plan if you start feeling overwhelmed. As with the candidate, a little self-care goes a long way to clear your mind and build self-awareness. 4. Focus on the candidate rather your fear. Dont monitor your racing heart or churning stomach. Instead, focus on reducing the job seekers comfort. Jana Tulloch, CPHR, a human resources professional at training firm DevelopIntelligence, positions herself as the job-seekers ally in the room. She opens the conversation with positive statements: Im glad youre here. Your resume was impressive. Im looking forward to learning more. To put candidates at ease, she tells them what to expect: how long the interview will last, the types of interview questions asked and why everyone will take notes. Tullock even tells job seekers that if they if they draw a blank, they can skip a question and come back to it. Go for literal comfort, too. Do your interviews in the coziest place in your office. Avoid overly hot, cold, or dark spaces. Everyone feels less tense when theyre comfortable. 5. Be direct without being confrontational. When you avoid a difficult topic its often because it makes you uncomfortable and even tense. But not sharing your concerns with the job seeker denies them the chance to respond to them. Ted Bagley, senior talent manager at Influitive, an advocate marketing firm, regularly shares his doubts with candidates and asks them how theyll address challenges. I did this to a candidate in a phone interview, and he addressed my concerns, Bagley says. We had a follow-up interview in person a few days later, and he gave me a well-thought-out action plan that provided steps on how he was planning on working through my objections. Bagley said this showed that the candidate had a clear plan to overcome them and would be coachable the biggest thing I look for in new hires. The takeaway: Be direct and honest with candidates about your concerns. Avoid using negative language or jumping to assumptions. This approach can help you learn something new about the candidates problem-solving skills.

5 ways youre setting yourself up to fail on LinkedIn

5 ways you're setting yourself up to fail on LinkedIn 5 ways you're setting yourself up to fail on LinkedIn Your LinkedIn profile might be one of the first things a recruiter sees about you, so don’t make these mistakes. Here’s what you might be doing on the professional networking platform  that’s setting you up to fail.Not checking your privacy settings before updating your profileYou know how once you update your profile,  LinkedIn lets your whole network know? It doesn’t have to be that way - especially when you’re sprucing up your profile for a job hunt while you’re still employed.To check your settings when it comes to updating your profile, click “Settings Privacy,” then “Privacy,” then “Sharing Profile Edits.” You have the option to choose “No.”The same goes for checking out other users’ profiles (for work purposes, of course).  To check your settings when it comes to who can see you’ve viewed their profile, click “Settings Privacy,” then “Privacy,” then “Profile Viewing Options.”From there, you can choose if you want “Your name and headline” to pop up in the other person’s notifications, “Private profile characteristics,” or “Private mode.”Using it as a dating siteNo, no, no. Absolutely NOT.  As a professional networking platform, your job is to be a professional - so act that way.We’ve said this before, and we will say it again: LinkedIn is not a dating site, so please don’t use it to flirt.After all, if you do, you might just end up like this.Having an outdated profile picture…You’re doing yourself a major disservice.Here’s what Lydia Abbot, Blog Editor Content Marketer at LinkedIn, had to say about picking a picture “that looks like you” on the platform, in a blog post.“Have you ever had the experience of first seeing someone’s Facebook or LinkedIn picture online and then meeting them in person only to find that they look completely different (for better…or for worse)? If yes, you know it can be startling and even make you question their credibility,”Abbot writes. “So, make sure your LinkedIn profile picture is up-to-date (within the past few years) and reflects how you look on a daily basis â€" your hair, glasses, makeup, etc.”…or not having a photo at allNot having a LinkedIn photo is a red flag. Wouldn’t you want to see how someone presents themselves professionally?Not filling in the description box or other fieldsYou’re not giving yourself a fair shot here. Recruiters and future colleagues won’t be able to connect with you if you don’t tell them who you are through your experience.So fill in the gaps - be sure to edit your introduction by including an accurate summary (that isn’t too long) and/or media. Don’t neglect the “Experience,” “Education,” or “Accomplishments” sections, either.

Why You Should Take a Step Back in Your Career - The Muse

Why You Should Take a Step Back in Your Career - The Muse Why You Should Take a Step Back in Your Career I’d spent most of my career working toward becoming an HR Director, and I was well on my way to achieving that goal. But, man, was I unhappy. And I know- we’ve all found ourselves in jobs that aren’t very fulfilling, but this was something more. I was downright miserable. I struggled to get out of bed, I was grumpy all the time, and it took every ounce of energy I had to get through a day at the office. After months of muddling through, I had to face up to a radical idea: Maybe this wasn’t the right path for me. But how would I figure out what was without quitting my job and having space to think? Along those same lines, how could I quit my job when I had bills to pay, a dog to feed, and a husband who was supportive of my decision to explore a new career path, but rightfully concerned about how we’d manage financially. Knowing that I couldn’t last in my role much longer, we sat down and took a hard look at our budget and our savings. What could we do without? How much of our modest savings could we use to supplement my unemployment? We decided that we had enough saved up to cover about three months of time off. And, just to be safe, I lined up a part-time remote role that would supplement my income while allowing space for me to job search. I also made a timeline for myself. If I hadn’t figured things out within three months, I would go back to human resources. I don’t want to downplay how scary or financially risky this choice was. I gave it a lot of thought, and it took some serious planning. It’s not something that everyone can do. I know that I was lucky to be in the situation I was in. And there’s no way I could’ve done it without a supportive partner (and I do mean that both emotionally and financially), as well as a savings account. Not to mention, quitting my job and essentially walking away from the career I’d spent a decade building was really disorienting. How could I now not want something I’d spent so long working toward? Even harder than wrapping my head around that was explaining this choice to my friends and family. Some of the people I was closest to just didn’t understand, and I struggled with feeling like I’d made a huge mistake. I kept wondering, was I crazy to do this? This is all to say that leaning into my career pause took a little time- both to explain to others, but also to justify to myself. But eventually, I started pushing myself to try new things and make the most of my time off. I started practicing yoga. I took up bike riding. I read inspiring books about people pursuing their passions. But I didn’t stop there. I made a list of the things I loved to do and thought a lot about how I could use my existing skills in new ways. I put myself out there, offering resume writing and career consulting services to my network and seeking out contract recruiting gigs. Before I knew it, I was a freelance recruiter and had started a small resume writing business. My side hustles were doing well enough that three months away from the HR world turned into a year. I began to wonder what else I could do. With each new experience, I became braver. I found myself saying yes to crazy things that I would never have done before. Like skydiving, a 40-mile charity bike ride, trekking through Patagonia, and selling almost all my worldly belongings to move onto a boat I can’t stress enough how out of character these choices would’ve been for me just a year or two ago. Before quitting my job, I was not a risk taker. Now, I’m kind of in love with embracing things that scare me. The facts are that the most interesting and exciting things that I’ve experienced since taking a step back from my career are all a direct result of embracing change. I’ve learned that life can be an adventure, but only if you stop playing it safe all the time. You don’t need to quit your job to change the trajectory of your life. Just try making one change, then another and another. Maybe you self-publish an opinion piece on LinkedIn or start volunteering at a nonprofit that supports a cause you’re passionate about. Even something as simple as challenging yourself to speak up more at work or offering to plan your next department gathering can begin to shift your mindset. Every time you experience yourself trying something new, you’ll get a little braver. And who knows where that will take you?

How to Write Job Descriptions for Your Resume

How to Write Job Descriptions for Your Resume How to Write Job Descriptions for Your Resume When you think about job descriptions, you probably think of job ads posted by employers. But the most important job descriptions may be the ones you create yourself, when you’re describing past positions on your resume. Job descriptions show prospective employers what you have accomplished in the positions youve held. They also provide a synopsis of your experience and skills. Well-written descriptions for each job you have held will help get your resume noticed and selected for interviews. Whats the best way to write attention-grabbing job descriptions? Before you start adding job descriptions to your resume, you may want to make a list of accomplishments at each of your jobs. This will prepare you for writing your resume. Focus on Skills and Achievements After you have written a job description, look for ways to make your explanation more concise. Make an effort to create effective impact statements. Highlight skills and achievements, providing only enough detail to support your premises. Try to edit out pronouns and articles. Begin phrases or sentences with verbs. Choose strong words- resume action words like “initiated” and “supervised” are powerful and show that you’ve made an impact on your team. If you will be submitting resumes to organizations that scan them into searchable computer databases, include as many industry and job-specific keywords as possible. When searching databases for potential candidates, employers seek resumes with the greatest number of hits on keywords. Keywords are most often nouns, e.g. “customer service” or “computer skills.” To use keywords most effectively, be specific, use as many as possible, and sprinkle them throughout your resume.   Be Selective About What You Include Your resume isn’t your entire work history, and you don’t need to include every duty for each role. Determine the most relevant information by putting yourself in your potential employers position: Will this information help convince the employer that you are a worthwhile candidate to interview? You do not have to include every responsibility you ever had. Group together similar tasks. For instance, rather than listing Answered phones and Responded to customer emails in two bullet points, you can combine and say, Resolved customer issues through phone, email, and chat conversations. Prioritize Job Description Information Next, think about prioritizing the information you provide in each description. Present details that are of the greatest interest to potential employers first. For example, consider the candidate seeking a job in interior design. The resume might reflect a retail experience in which 75 percent  of the candidates time was spent on the sales floor, and 25 percent  was spent designing window and floor displays. Priority, determined by relevance to the employer, dictates that design of window and floor displays should be listed before sales. Sales Associate Sales Associate, Retail USA, New York, NY October, 20XX - PresentDesigned all large windows using color as the primary focus.Created engaging point-of-purchase displays for slow moving small items; increased sales of these items by 30 percent.Organized floor displays to maximize space and call attention to latest merchandise.Utilized strong interpersonal and communications skills to serve customers; received employee of the month award twice. Expand Bottom line: Highlight your most relevant qualifications for the job by listing them first in the job description. Quantify Your Accomplishments Quantify as much information as you can (numbers, dollar signs, percentages can all help to make your case). A bullet point that reads Grew traffic 35 percent  year-over-year is more impressive- and informative- than one that reads simply Improved traffic. Nearly any description, for any job, can be enhanced through the use of numbers. A waitress might start out with the description Took customer orders and delivered food. But a quantified description saying, Served customers in an upscale 100-seat restaurant, provides much more insight. Waitress Waitress, Maxills Restaurant, New York, NYJanuary 20XX - PresentProvided dining service for patrons at an upscale 100-seat fine dining establishment.Served meals, cleared tables, monitored five tables, and provided exceptional customer service to up to 30 customers.Trained new waitstaff on POS system, guest services, and restaurant policies and procedures. Expand Bottom line: Employers like numbers. Its much easier to look at signs and symbols than it is to read words. Emphasize Accomplishments Over Responsibilities Its important for employees to know you have the necessary experience to do the work required in the position. Still, many candidates will have this relevant experience. To stand out, emphasize how you added value. Focus on accomplishments, rather than responsibilities. As seen above, numbers can be your friend when it comes to highlighting your accomplishments in your resume. As well, provide context. For instance, you might say, Increased revenue by 5 percent, after several years of decreasing sales. Or, rather than saying Answered phone calls and dealt with customer concerns, you can say, Resolved customer concerns, answering approximately 10 calls per hour. Became go-to person on the team for dealing with the toughest phone calls and most challenging complaints. While it is important to keep descriptions short, adding details and context can help show employers why youd be a good match for the position. Customer Service Customer Service Associate, ABD Company, March 20XX - August 20XXResolved customer concerns efficiently and expeditiously, answering approximately 300 calls per week.Achieved 100 percent  of call performance goals for accuracy, speed, volume, resolution of issues, and customer satisfaction.Nominated for employee-of-the-month four times for excellent attitude and exemplary customer service skills. Expand Bottom line: Employers want to know what you accomplished. Make it easy for them to see what youve done by using numbers and percentages. Make Your Jobs Sound Better There are easy ways to jazz up your resume job descriptions to make your jobs sound super impressive. A few simple tweaks here and there can make your resume much better.